Terms & Conditions

By accessing and using Aedelma's website and services, you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

These terms apply to all visitors, users, and others who access or use the service.

We reserve the right to update these terms at any time without prior notice.

All products sold by Aedelma are made with natural and organic ingredients sourced responsibly.

Product descriptions, ingredients, and benefits are provided for informational purposes and are based on traditional knowledge and modern research.

Individual results may vary, and we recommend patch testing before full use of any skincare product.

We reserve the right to modify product formulations to improve quality and effectiveness while maintaining our natural standards.

All orders are subject to acceptance and product availability.

Prices are subject to change without notice, but confirmed orders will honor the agreed price.

Payment must be received and verified before order processing and shipment.

We accept major credit cards, debit cards, UPI, and other secure digital payment methods.

Shipping times are estimates and may vary based on location, weather conditions, and product availability.

Risk of loss and title for products pass to you upon delivery to the designated carrier.

We are not responsible for delays caused by shipping carriers or external circumstances beyond our control.

International shipping may be subject to customs duties, taxes, and additional fees determined by the destination country.

We offer a 30-day return policy for unopened products in original packaging and condition.

Opened products may be returned if you experience an allergic reaction or adverse effects (medical documentation may be required).

Return shipping costs are the responsibility of the customer unless the product is defective or incorrectly shipped.

Refunds will be processed within 5-7 business days of receiving and inspecting the returned item.

Aedelma shall not be liable for any indirect, incidental, special, or consequential damages arising from product use.

Our total liability shall not exceed the amount paid for the specific product in question.

We strongly recommend consulting with a dermatologist before using new skincare products, especially if you have sensitive skin.

Users with known allergies or sensitive skin should perform a patch test before full application of any product.