LEGAL
Please read these terms and conditions carefully before using our services.
• By accessing and using Aedelma's website and services, you accept and agree to be bound by the terms and provision of this agreement.
• If you do not agree to abide by the above, please do not use this service.
• These terms apply to all visitors, users, and others who access or use the service.
• All products sold by Aedelma are made with natural and organic ingredients.
• Product descriptions, ingredients, and benefits are provided for informational purposes.
• Individual results may vary, and we recommend patch testing before full use.
• We reserve the right to modify product formulations to improve quality and effectiveness.
• All orders are subject to acceptance and availability.
• Prices are subject to change without notice.
• Payment must be received before order processing.
• We accept major credit cards, debit cards, and digital payment methods.
• Shipping times are estimates and may vary based on location and availability.
• Risk of loss and title for products pass to you upon delivery to the carrier.
• We are not responsible for delays caused by shipping carriers.
• International shipping may be subject to customs duties and taxes.
• We offer a 30-day return policy for unopened products in original packaging.
• Opened products may be returned if you experience an allergic reaction.
• Return shipping costs are the responsibility of the customer unless the product is defective.
• Refunds will be processed within 5-7 business days of receiving the returned item.
• Aedelma shall not be liable for any indirect, incidental, or consequential damages.
• Our total liability shall not exceed the amount paid for the specific product.
• We recommend consulting with a dermatologist before using new skincare products.
• Users with sensitive skin should perform a patch test before full application.
If you have any questions about these Terms and Conditions, please contact us:
Visit our branches in Mumbai and Dehradun for in-person assistance.
